The Ministry of Transportation and Telecommunications announced that Bahrain Post has made several services available on the "My Gov app", as part of the ministry’s commitment to providing innovative, efficient, and sustainable digital solutions in line with the comprehensive development process led by His Majesty King Hamad bin Isa Al Khalifa and the directives of His Royal Highness Prince Salman bin Hamad Al Khalifa, the Crown Prince and Prime Minister.

Fatima Abdulla Al Dhaen, Undersecretary for Land Transport and Postal Affairs at the Ministry of Transportation and Telecommunications, said that the postal services offered via the "My Gov" app include the renewal of private P.O. box subscriptions and the tracking of postal shipments using the upgraded eKey (2.0). This system enables citizens and residents to securely access services through biometric authentication (face ID), allowing customers to track their parcels easily and securely while enhancing efficiency in government transactions.

Citizens and residents can access postal and other government services by downloading the "My Gov" app, available through the eGovernment Apps Store at bahrain.bh/apps. For more information or inquiries about the app, they can contact the Government Services Contact Center at 80008001. Suggestions and feedback can also be submitted via the National Suggestions and Complaints System "Tawasul" or the "Tawasul" app.