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As per Clause No. (3) of Ministerial Order No. 1 of 2017 for taxis and call taxis, licenses are issued through an auction. To obtain a Taxi/Call Taxi license, applicants (companies) must secure the minimum number of Operating Cards via auction and meet all other requirements outlined in the Ministerial Order. In cooperation with Mazad W.L.L., the Ministry regularly auctions Taxi operating cards through their online auction system, “Arabian Auction.”
Taxi Operator Activities
| Activity Code | Activity Description |
|---|---|
| 49221-1 | Taxi: Providing taxi services via roaming around the Kingdom or by picking up / dropping off passengers from designated taxi parking areas; for the purpose of transporting passengers to their desired destinations; utilizing a fleet of vehicles with pre-determined specifications including a taxi meter; utilizing sets tariff rates that are approved by the relevant authorities. |
| 49221-2 | Call Taxi: Providing a pre-booking call taxi service for the purpose of transporting passengers to their desired destinations; utilizing a fleet of vehicles with pre-determined specifications including a taxi meter; utilizing sets tariff fares that are approved by the relevant authorities. |
Smart Applications for Public Transport Activities
| Activity Code | Activity Description |
|---|---|
| 52210 | Smart applications for public transport activities: Provision of smart phone applications for any specified public Transport activities via specified public transport vehicles. As per clause No (3) from Ministerial order number 1 for the year 2017 for taxi and call taxi, license issuance is via an auction |
For more information on regulations relevant to taxi licenses [PDF, 321 KB]
List of licensed taxi companies [PDF, 135KB]
There are currently 1,338 taxi vehicles, including 970 private taxis for individuals and 460 taxis distributed across five companies serving both taxi and call taxi services.
View taxi fares here
View the list of licensed taxi, call taxi, and smart application companies [PDF, 135KB]
View taxi stops and locations here
Complaints and Feedback
If you encounter any issues with a taxi fare, the quality of the vehicle, the driver's behavior, or any other concerns, you can submit your complaint to:
Email: Complain.LT@mtt.gov.bh
Phone: +973 17337856 / +973 17337801
Or submit a complaint through The National Suggestions and Complaints System (Tawasul) .
Please ensure to provide the following details:
- Taxi’s license plate number.
- Time, date, and location of the incident.
Last Updated Date: 13-02-2025
